Terms of Service & Privacy Policy

Terms of Service

By installing and using the FormGoat.AI Chrome extension, you agree to these Terms of Service. FormGoat.AI is a system consisting of two parts: a Chrome browser extension and a web service that processes your data. This service operates under European Union legislation.

When using FormGoat.AI, you acknowledge and agree that:

• You must review all data in forms after automatic filling. The service assists in form filling but does not guarantee accuracy.
• You use this service at your own risk. FormGoat.AI is not responsible for any consequences of using automatically filled data.
• We are not liable for any form corruption, data loss, or any other damages that may occur while using our service.
• The service is provided "as is" without warranties of any kind, either express or implied.

Prohibited Uses:

• You may not use FormGoat.AI for any illegal purposes, including but not limited to:
  • Fraud or attempted fraud
  • Document forgery
  • Identity theft
  • Submission of false information to any organization
• Any violation of these terms may result in immediate termination of your account and service access.

Purchases and Subscriptions

Refund Policy:

• For one-time purchases: Refunds are only available if you haven't started using the package (haven't processed any documents or filled any forms).
• For subscriptions:
  • First billing period: You can request a refund if you haven't used any services.
  • Subsequent billing periods: Refunds are possible within 3 days of the new billing period starting, provided you haven't used any services in that period.
  • No refunds will be issued if any services have been used during the current billing period.
• All refund requests must be submitted to [email protected] with your order details.

Subscription Terms:

• Subscriptions automatically renew at the end of each billing period unless cancelled.
• You can cancel your subscription at any time. The cancellation will take effect at the end of the current billing period.
• Price changes will be notified via email at least 30 days before taking effect.
• Usage of any service features during a billing period constitutes acceptance of the charges for that period.

Privacy Policy

Data Storage and Processing:

• Documents and form data you upload are stored on our servers for 7 days, after which they are automatically deleted.
• Data retention may be extended beyond 7 days if required by law or law enforcement requests.
• Your data is processed using OpenAI's services to enable automatic form filling. By using FormGoat.AI, you consent to this data processing.
• We do not share your data with any other third parties except OpenAI, which processes the data solely for form filling purposes.

Analytics and Payments:

• We use Google Analytics to collect anonymous usage data. This helps us understand how users interact with our service and improve its functionality.
• When making payments, certain data may be collected by our payment processor according to their privacy policy.
• The analytics data collected includes standard metrics such as page views, extension usage patterns, and general user behavior.

Account Data Management:

• To request complete deletion of all data associated with your account, please contact [email protected].
• Account deletion requests will be processed within 30 days of receipt.
• Some data may be retained if required by applicable laws or regulations.

Email Usage

• When you provide your email address while using FormGoat.ai, we use it only for transactional purposes, such as delivering your requested data archive, sending important service notifications, or responding to support inquiries.
• We do not send marketing or promotional emails. We do not share your email address with third parties.
• If you request deletion of your account, your email and related data will also be deleted within 30 days in accordance with our data retention policy.

Last updated: September 10, 2025